24 Hour Claim Reporting
1.877.425.2466 |
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Business Center
Hours of Operation
Monday - Friday
8am - 5pm |
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Billing Information
1.800.222.4184 |
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Automated Billing VRU
1.800.972.1191 |
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Underwriting
1.800.627.7444 x 4306 |
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Service and Underwriting Fax
1.888.862.1329 |
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Agency Automation
(Agent HQ)
1.800.243.1334 |
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Collaborative Edge Automation
1.800.222.4184 |
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Welcome to the Travelers of Massachusetts MAIP
Information Page. "Travelers of Massachusetts" is the
brand name for, among other business, personal lines
automobile insurance business underwritten by The
Premier Insurance Company of Massachusetts. Outlined
below is the information necessary to allow
MAIP-certified producers to submit a MAIP-assigned
policy to Premier. This page is unsecured and, as such,
contains limited information.
We encourage you to enroll
in our secured Agent HQ website where you will be able
to access Agency Management Information, Commission
Statements and more. Agent HQ makes it easy to service
your policy with Premier.
Please complete the Agent HQ
Portal Compatibility Review Form and fax it using the
contact and fax information on the form. Once received,
a Welcome Package will be mailed containing everything
you need to know to log on to our site. Complete the
form today and you will be established in our system
within 5 to 10 business days.
The information below is
what you'll need to help you get started with us. Please
use our contact numbers listed at the left for
additional support.
Forms and Manuals
Important Policy Submission Information
Mailing Address
Travelers of Massachusetts
P. O. Box 9204
Norwood, MA 02062
New Business Submission Requirements:
- MAIP Auto Insurance Application
- Deposit and any outstanding Earned Premium owed to Premier
- Complete the Additional Information form
- Supplemental Application if eligible for discounts
- Finance Policy Agreement, if applicable
- Copies of all Driver's Licenses and Driver's Education Certificates (per CAR)
Please Note - We will not: (1) waive pre-insurance inspections; or (2) provide physical damage coverage prior to the return of an inspection report, in the following situations:
- The vehicle for which coverage is requested is over ten (10) years old;
- The request to add physical damage coverage is made mid-term (unless the request relates to an additional or replacement vehicle); or
- The agent suspects fraud including, but not limited to, prior vehicle damage, cracked or broken glass, paper vehicle, etc.
Please review the Automobile Pre-Insurance Inspections underwriting
guidelines and use the Acknowledgement of Requirement for Pre-Insurance
Inspection form in these situations.
MAIP Assignment Information for Registry Stamp
MAIP CO: The Premier Insurance Company of Massachusetts
Registry Code: 723
Maximum Limits
Listed below are the maximum limits of liability offered by Travelers of Massachusetts for
MAIP-assigned business, pending clarification regarding this issue from the Division of
Insurance and Commonwealth Automobile Reinsurers.
| Part |
Maximum Limits |
| 1 - Compulsory Bodily Injury |
20/40 |
| 2 - Personal Injury Protection |
8,000 |
| 3 - Uninsured Motorists |
250/500 |
| 4 - Property Damage |
250,000 |
| 5 - Optional Bodily Injury |
250/500 |
| 6 - Medical Payments |
25,000 |
| 7 - Limited Collision |
No special limitations |
| 8 - Collision |
No special limitations |
| 9 - Comprehensive |
No special limitations |
| 10 - Substitute Transportation |
100/3,000 |
| 11 - Towing and Labor |
100 |
| 12 - Underinsured Motorists |
250/500 |
| last revised: 11/2008 |
Featured Links
Registry of Motor Vehicles
MA Division of Insurance
AIB
CAR
ACORD
CARCO
Checkpoint
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