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   ConciergeCLAIM Appraisal Procedures Appraisal Locations Locate a Body Shop Auto Glass Repairs Homeowner Claims Catastrophe Response   To report a claim, 1-877-4 CLAIM 6 (1-877-425-2466) For general questions, 1-800-222-4184    |
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 Appraisal Locations Vehicle damage appraisal procedures to get you back on the road - quickly.
Once a claim has been filed, a Travelers of Massachusetts
appraiser will conduct an initial inspection of your vehicle
and will provide a copy of the appraisal to you. You may take
your car or truck to the shop of your choice with your
appraisal. The initial appraisal is for any visible damage
only and is not an authorization to repair the vehicle. You as
the owner of the vehicle must authorize repairs.
To cancel a drive-in appointment, please contact our central dispatch office at: 1-800-842-8684 Ext. 3399
To report a claim, call 1-877-4 CLAIM 6 (1-877-425-2466)   |
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