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To report a claim,
1-877-4 CLAIM 6
(1-877-425-2466)

For general questions,
1-800-222-4184

Office Locations

Locations throughout Massachusetts to help you with all your insurance needs.

With four locations statewide and access to independent agents throughout the Bay State, Travelers of Massachusetts is ready to help you with all of your auto, home and property policy servicing and claims needs.

Not sure where to start? Call us at (800)222-4184. Or simply complete our on-line form and a representative will get back to you as soon as possible.

Need to find an agent in your area? Use our Agent Locator.

POLICY SERVICE CENTER

Norwood Office - Service Center
315 Norwood Park South
Norwood, MA 02062
Telephone 800.222.4184
General Fax 888.862.1329
Auto Billing Voice Response 800.972.1191
Property Voice Response 800.550.7716
Directions

CLAIMS

Danvers
One Corporate Place
55 Ferncroft Road
Danvers, MA 01923
Telephone 800.252.4684
General Fax 888.818.1219
Administration Fax 978.750.3574
Boat and Yacht Claims 800.772.4482
Flood Claims 800.505.0193
Directions

Fall River Office
99 South Main Street
P.O. BOX 71
Fall River, MA 02722-0071
Telephone 800.442.4820
General Fax 877.872.5052
Directions

CORPORATE OFFICE

Worcester
10 Chestnut Street
P.O. Box 550
Worcester, MA 01613-0550
Telephone 800.245.0063 or 508.751.4200
Claims Fax 877.872.5051
Marketing & Underwriting Fax 888.862.1329
Executive Fax 508.751.4398
HR/Payroll Fax 877.235.7830
Directions

CONCIERGE CLAIM CENTERS

Dedham Concierge Claim Center
5 Stergis Way
Dedham, MA 02026
Telephone 781.461.2800
Directions

Woburn Concierge Claim Center
475 Wildwood Ave
Woburn, MA 01801
Telephone 781.376.8200
Directions