Greetings from Travelers of Massachusetts!

Travelers of Massachusetts provides auto and home insurance to over 275,000 families and individuals in Massachusetts. We take pride in the quality of service we provide to our customers and to the independent agents that represent us. We strive to be the company that consumers prefer for their insurance, that independent agents prefer to partner with, and that dedicated people prefer to work for.

Fast, Convenient Claim Service. We’ll be here when you need us most. When you have a claim, you can reach us 24 hours a day, 365 days a year. Our local, professional appraisers are experts who can help you get back on the road quickly and can offer you the option of auto repair shops, like our ConciergeClaim center, which our customers give a 98% satisfaction rating.

We Work with Local Agents, to Better Serve You. Insurance offerings can be complex and confusing. That’s why we choose to offer our products through local, independent agents. Your agent is an expert who you can rely on to review your situation and make appropriate changes as your needs change.

Promises Kept. While other companies have come and gone, Travelers of Massachusetts has been insuring Massachusetts drivers through good times and bad for more than 100 years. You can count on us to continue to keep that promise.

We’re Unique - A Local Office, Backed by the Resources of an Industry Leader. We can offer you the best of both worlds. We have a local management team and over 300 employees located in Massachusetts. We’re available locally when you need us and knowledgeable about the state’s changing insurance marketplace. At the same time, we can access the considerable resources of Travelers, a national company with a reputation as a respected industry leader.

We look forward to providing you with our superior products and services, and to serving you when you need us most. On behalf of all my associates here in Massachusetts, we thank you for your business and look forward to serving you for many years to come. I invite you to pass along any thoughts or suggestions that you may have.

Sincerely,
Richard E. Welch, Jr.
President and Chief Executive Officer

Travelers of Massachusetts is the brand name for personal lines business in Massachusetts. Auto policies are underwritten by The Premier Insurance Company of Massachusetts, an independent, single-state subsidiary of The Travelers Indemnity Company. Homeowners policies are underwritten by The Travelers Indemnity Company, The Phoenix Insurance Company, The Standard Fire Insurance Company and Travelers Commercial Insurance Company.