Travelers of Massachusetts
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1.877.425.2466

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Monday - Friday
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1.800.222.4184

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1.800.972.1191

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1.800.627.7444 x4306

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MAIP Information Page

Travelers of Massachusetts


Welcome to the Travelers of Massachusetts MAIP Information Page. "Travelers of Massachusetts" is the brand name for, among other business, personal lines automobile insurance business underwritten by The Premier Insurance Company of Massachusetts. Outlined below is the information necessary to allow MAIP-certified producers to submit a MAIP-assigned policy to Premier. This page is unsecured and, as such, contains limited information.

We encourage you to enroll in our secured Agent HQ website where you will be able to access Agency Management Information, Commission Statements and more. Agent HQ makes it easy to service your policy with Premier.

Please complete the Agent HQ Portal Compatibility Review Form and fax it using the contact and fax information on the form. Once received, a Welcome Package will be mailed containing everything you need to know to log on to our site. Complete the form today and you will be established in our system within 5 to 10 business days.

The information below is what you'll need to help you get started with us. Please use our contact numbers listed at the left for additional support.


Forms and Manuals
  • Consumer Guide
  • Direct Mail Opt-out Form
  • Massachusetts Automobile Insurance Policy Jacket


    Important Policy Submission Information

    Mailing Address
    Travelers of Massachusetts
    P. O. Box 9204
    Norwood, MA  02062

    New Business Submission Requirements:
    1. MAIP Auto Insurance Application
    2. Deposit and any outstanding Earned Premium owed to Premier
    3. Supplemental Application if eligible for discounts
    4. Finance Policy Agreement, if applicable
    5. Copies of all Driver's Licenses and Driver's Education Certificates (per CAR)

    Please Note: We will not: (1) waive pre-insurance inspections; or (2) provide physical damage coverage prior to the return of an inspection report, in the following situations:
    • The vehicle for which coverage is requested is over ten (10) years old;
    • The request to add physical damage coverage is made mid-term (unless the request relates to an additional or replacement vehicle); or
    • The agent suspects fraud including, but not limited to, prior vehicle damage, cracked or broken glass, paper vehicle, etc.
    Please review the Automobile Pre-Insurance Inspections underwriting guidelines and use the Acknowledgement of Requirement for Pre-Insurance Inspection form in these situations.

    MAIP Assignment Information for Registry Stamp
    MAIP CO: The Premier Insurance Company of Massachusetts
    Registry Code: 723


    Maximum Limits
    Listed below are the maximum limits of liability offered by Travelers of Massachusetts for MAIP-assigned business, pending clarification regarding this issue from the Division of Insurance and Commonwealth Automobile Reinsurers.

    Part Maximum Limits
    1 - Compulsory Bodily Injury 20/40
    2 - Personal Injury Protection $8,000
    3 - Uninsured Motorists $500/500
    4 - Property Damage $250,000
    5 - Optional Bodily Injury $500/500
    6 - Medical Payments $25,000
    7 - Limited Collision No special limitations
    8 - Collision No special limitations
    9 - Comprehensive No special limitations
    10 - Substitute Transportation $100/$3,000
    11 - Towing and Labor $100
    12 - Underinsured Motorists $500/500
    lastest revision: 06/2008


    Featured Links
    Registry of Motor Vehicles
    MA Division of Insurance
    AIB
    CAR
    ACORD
    CARCO
    Checkpoint
  • Travelers of Massachusetts is the brand name for personal lines business in Massachusetts. Auto policies are underwritten by The Premier Insurance Company of Massachusetts, an independent, single-state subsidiary of The Travelers Indemnity Company. Homeowners policies are underwritten by The Travelers Indemnity Company, The Phoenix Insurance Company, the Standard Fire Insurance Company and Travelers Commercial Insurance Company.   Contact Us | Privacy Notice | Legal Notices
    © 2008 The Travelers Companies, Inc. All rights reserved.
    © 2008 The Premier Insurance Company of Massachusetts. All rights reserved.